So after a weekend of banging my head against a wall, I have finally put to bed the issue of CRM Client not installing on a Vista Business laptop that has had a pre-released version of .Net installed on it... and to be honest it was a simple fix in the end!
Once I had got the .net uninstalled, it was still telling me that it could not install the client, so I took a backup of the registry and started messing around with the .net and ASP keys, which did provide fruition in the end, however if you are going to do this please, please please take a backup other wise you could be in a whole world of trouble!
So once finished experimenting, i simply deleted the entire ASP key from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft
Then rebooted the machine and carried out the install/config and guess what, it all worked!
So good luck if you have this issue and hope that this helps!
Showing posts with label troubleshooting. Show all posts
Showing posts with label troubleshooting. Show all posts
Tuesday, 3 February 2009
Monday, 1 December 2008
CRM Client 4.0, Vista Business & Hosted CRM
Hi Guys
I have had a very trying day involving the CRM client, Vista Business and a number of firewall applications!
I have seen that a lot of people out there have had some issues with this setup, and there a number of registry hacks etc out there that people have tried.
However upon installing a fresh copy of Vista and Office on a test machine and enabling full blocking and tracking in Mcaffe firewall I found that there are three components of the CRM Client install that require external access, they are:
C:\Program Files\Microsoft Dynamics CRM\Client\ConfigWizard\Microsoft.Crm.Client.Config.exe
C:\Program Files\Microsoft Dynamics CRM\Client\ConfigWizard\Microsoft.Crm.Client.AutoUpdate.exe
C:\Program Files\Microsoft Dynamics CRM\Client\res\web\bin\ Microsoft.Crm.Application.Hoster.exe
I found once I had gone back through my clients personal firewall settings (which there were several) and enabled these three programs full access to the net, the install completed and they were able to use CRM, which meant that I could go home, Happy Days!
I have had a very trying day involving the CRM client, Vista Business and a number of firewall applications!
I have seen that a lot of people out there have had some issues with this setup, and there a number of registry hacks etc out there that people have tried.
However upon installing a fresh copy of Vista and Office on a test machine and enabling full blocking and tracking in Mcaffe firewall I found that there are three components of the CRM Client install that require external access, they are:
C:\Program Files\Microsoft Dynamics CRM\Client\ConfigWizard\Microsoft.Crm.Client.Config.exe
C:\Program Files\Microsoft Dynamics CRM\Client\ConfigWizard\Microsoft.Crm.Client.AutoUpdate.exe
C:\Program Files\Microsoft Dynamics CRM\Client\res\web\bin\ Microsoft.Crm.Application.Hoster.exe
I found once I had gone back through my clients personal firewall settings (which there were several) and enabled these three programs full access to the net, the install completed and they were able to use CRM, which meant that I could go home, Happy Days!
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